- You cannot access shared folders or files.
- You cannot locate other computers in the workgroup.
- You receive the following error message when you double-click the workgroup in My Network Places:Workgroup Name is not accessible. You may not have permission to use this network resource.
This behavior may occur if all the following conditions are true:
- NetBIOS over TCP/IP is not turned on (enabled) on one or more computers in the workgroup.
- The Computer Browser service is not started or is turned off on one or more computers in the workgroup.
Method 1: Enable NetBIOS over TCP/IP and start the Computer Browser service
To resolve this issue, make sure that NetBIOS over TCP/IP is turned on and that the Computer Browser service is running on each computer in the workgroup. To do this, follow these steps.Step 1: Enable NetBIOS over TCP/IP
- Click Start, click Control Panel, and then click Network and Internet Connections.
- Click Network Connections.
- Right-click Local Area Connection, and then click Properties.
- Click Internet Protocol (TCP/IP), and then click Properties.
- Click the General tab, and then click Advanced.
- Click the WINS tab.
- Under NetBIOS setting, click Enable NetBIOS over TCP/IP, and then click OK two times.
- Click Close to close the Local Area Connection Properties dialog box.
- Close the Network Connections window.
Step 2: Start the Computer Browser service
- Click Start, right-click My Computer, and then click Manage.
- Double-click Services and Applications.
- Double-click Services.
- On the right side, right-click Computer Browser, and then click Start.
- Close the Computer Management window.
Method 2: Install File and Print Sharing and make sure that it is not blocked by Windows Firewall
Step 1: Install File and Print Sharing for Microsoft Networks
- Click Start, click Run, type ncpa.cpl, and then click OK.
- Right-click Local Area Connection, and then click Properties.
- Click the General tab, and then click Install.
- Click Service, and then click Add.
- In the Network Service list, click File and Print Sharing for Microsoft Networks, and then click OK.
- Click Close.
Step 2: Make sure that File and Printer Sharing is not blocked by Windows Firewall
- Click Start, click Run, type firewall.cpl, and then click OK.
- On the General tab, make sure that the Don't allow exceptions check box is not selected.
- Click the Exceptions tab.
- On the Exceptions tab, make sure that the File and Printer Sharing check box is selected, and then click OK.
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